Help Guides

Getting it right: Being safe on Spares or Repair

Spares or Repair policies and our guide to posting great ads.

 

Being safe on Spares or Repair

Spares or Repair basics 

People can advertise thousands of things on Spares or Repair. But it’s not the right place for everything. Before posting, check our Terms of Use. If you try to advertise one of these and you’ve paid a fee for your ad, you won’t get a refund when we remove your ad.

-       Under 18? 
It’s 18 and over here please.

-       If it’s not in your possession, you can’t sell it
This includes tickets and pre-order items. It can be more complex than you might imagine.

Also, you can only sell items based in the UK.

-       No duplicates please
Don’t create more than one ad for the same item, or create multiple accounts.

-       Don’t leave it live
Once your ad has done its job, delete it. If you don’t, other users might still contact you about it, which is a nuisance for them and you.

Putting everything in right place  

-       Get the category right 
Our categories work hard to connect the right ad with the right buyer. Please don’t try to get more views or avoid paying our fees by posting in the wrong one. You’ll get better results when your ad appears in the right place.

Writing a great ad 

-       Follow the ad template
Keep website links and contact details in the designated place and out of your ad title, description and photos. Don’t be tempted to spam with keywords.

-       Steer clear of disputes by writing a clear and honest description of your item. 

-       Use plain English and keep it clean. That goes for the images you post too. You’re welcome to add a translation in another language in your item description. Ads that clearly state what the item is are easier for users to find.

-       Got a job lot?
You can post multiple items in one ad if you’re selling them together. Otherwise, you’ll need to create individual ads. You may need to pay a fee, depending on what you’re advertising. 

-       The price is right
Clearly state the price you want for your item. You’re welcome to invite near offers if you want, but don’t invite bids. Spares or Repair isn’t an auction house.
 

Aim for face-to-face
Don’t say you’ll only send an item in the post. Spares or Repair is a community. We encourage our users to meet face-to-face whenever possible.